Clarification phase («Abklärungsphase»)


In the clarification phase, the authority checks whether the person concerned is in need of protection and whether a child and adult protection measure needs to be ordered. To do this, it obtains all the information it needs to make a decision. For example, from the family, the school or the doctor. In any case, it listens to the person concerned. The KESB also clarifies the current situation in detail when it comes to changing or cancelling an existing measure. This can take several weeks. If the authority identifies an urgent need for action, it can order a precautionary or even a super-provisional measure.

Dörflistrasse 50
8050 Zurich


Consultations by telephone only
+41 44 273 96 96

Opening hours

Monday - Thursday

09.00 - 11.30 a.m.

14.00 - 16.30


14.00 - 16.30