If visiting rights cannot be realised after a separation, the KESB or a court can order accompanied visits. This is the case, for example, if parents have been violent in the past or if the trust between the two parties is so shattered that contact with the children is prevented. The measure should be adapted to the respective needs of the child and the situation. The specialists accompany the parents, for example, when they hand over the children to each other. They give them advice on how they can resolve misunderstandings or conflicts themselves. Or they support the absent parent and the children in gradually establishing contact. Be it just going for a walk together or playing football.
Counsellors must draw up a report at least every two years in which they highlight the strengths and weaknesses of the person concerned (Art. 411 ZGB). The report should be formulated objectively and with sensitivity. And if the deputy also has to deal with the finances of the person concerned, they must give an account of their income and assets. They should also state the reason for the measure, the mandate and objectives of the deputyship as well as the type and frequency of contact. The deputy should also make a prognosis and request an adjustment or review of the measures.
On the basis of this report, the KESB checks whether the deputy is doing their job properly and examines whether the measure can be amended or even cancelled. If those affected do not agree with the report, they can contest it.